It's caused months of rows, with customers suffering, but the controversial driver-only operated trains come into force on Southern services today (21 August).
Commuters in Eastbourne have been subjected to endless delays, cancellations and strike action where the RMT Union has challenged Southern’s parent company Govia Thameslink decision to replace conductors with On Board Supervisors. The Union feels the move will compromise passenger safety, something Southern firmly disputes.
A spokesperson for Southern said, “Our Revenue Protection Officers will be the first employees to transfer into the new role and will be working on trains that are currently driver-only operated. This also means that from today, trains that currently have a conductor on board will continue to do so until conductors transfer into the new role. Conductors will transfer on a phased basis.”