Coperforma may say things are improving in non-urgent patient transport in Sussex, but not everyone is buying it.
Stephen Lloyd disputes claims that the service is on the up and has today (13 September) launched a petition to get Coperforma stripped of the contract. The former Eastbourne MP wants to see the service handed back to the NHS, saying, “The whole service since April has been a litany of failure.”
Coperforma use varying contractors to get patients to and from appointments, with Docklands Medical Services serving Eastbourne and its surrounds. Some drivers are still waiting for their August salaries to be paid, despite being promised they would have their money last Wednesday (7 September).
Wendy Carberry, Chief Officer of High Weald Lewes Havens CCG, said, “It is unacceptable that some Docklands Medical Services (DMS) staff have still not been paid. We have been in frequent contact with Coperforma, who manage the patient transport contract, DMS and the unions in a bid to resolve this. We are looking at the contract to see what levers and influence we can bring to sort out the problem. In the meantime, we would like to thank staff who are continuing to work and deliver a service to patients despite not being paid.”