Coperforma is assuring patients in Eastbourne they will get to their appointments, despite Docklands Medical Services failing to open this morning.
Coperforma subcontracted Docklands Medical Services to carry out non-urgent patient transport across Sussex and a spokesman has said, "We are urgently seeking clarification of overnight reports that Docklands Medical Services (DMS) has ceased operations and will issue further information as and when we receive it.
"In the meantime we can assure all patients that there will be no impact on the provision of the patient transport service across Sussex because one of the key benefits of the Coperforma managed service is that we can quickly switch capacity, as we have done in this case, to another provider.
"We had no prior knowledge from the management of DMS of this turn of events, particularly as all our contractual financial obligations to the company are fully up to date, we have received written assurance from them to that effect, and we were assured that all staff salaries were being paid.
"Since DMS agreed to take over from VM Langfords we have made payments to them totalling £479,256.
"Coperforma is a financially sound company, our contractors’ invoices are being paid on time and the Sussex patient transport service is operating well."