Polegate MP, Maria Caulfield, has welcomed the news that the South Central Ambulance Service (SCAS) of the Non-Emergency Patient Transport System (PTS) has been met with stellar initial reviews.
Through consultation with patients who have used the service in the last month, Maria has learned that there has already been a remarkable improvement in the service, particularly with its reliability and time management.
SCAS began to overtake the service from Coperforma on the 1 March and now is in complete control of all of the services in East Sussex. SCAS underwent extensive preparation to ensure it could smoothly overtake the service during transition without any teething pains.
A patient representative body, transport specialists and consultants have been closely working with SCAS to minimise disruption, and it is clear that this has proved to be a resounding success.
Maria commented, “When I heard that SCAS was set to take over the service from Coperforma, I was confident that this was a step in the right direction.
“As a nurse, I was greatly angered by the unpredictable and unreliable service of past, and its consequentially detrimental effect on the patients.
“I am greatly relieved therefore that patients that have used the service thus far have been extremely happy and that SPAS are living up to their reputation as offering an ‘outstanding’ service, according to CQC.”