Fight Against Scam Telephone Callers

Sunday 19th June 2016

eastbourne buzz news - Truecall

Trading Standards and East Sussex Fire and Rescue are working together to help protect people from scam telephone callers.

Funding’s been agreed for 63 call blockers. These True Call devices automatically filter calls. Phone numbers which are already known to the user can easily get through but unrecognised numbers are asked for their identity before being put through. This means any “cold callers” can be blocked.

Cllr Chris Dowling, East Sussex County Council lead member for community services, said: “Every week, our Trading Standards team sees the impact caused by unscrupulous cold callers, and even if calls are from genuine companies they can be a cause of stress and worry.

“These devices will allow us to stop vulnerable people falling victim to scammers, and give them the peace of mind of knowing that while loved ones can still keep in touch, they won't be bothered by unwanted callers.”

The call blockers will be loaned out to households which are deemed to be more likely to be targeted by scammers. Once fitted, Trading Standards will keep in touch with the individuals to see how well they are working. 

Andy Reynolds, Assistant Director Safer Communities at East Sussex Fire and Rescue said:

“This is a positive step towards helping people protect themselves from unscrupulous callers. We are very pleased to be involved in this project and believe it will make a real impact on people’s lives and help them be safer in their homes.” 

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