Council Tax Text Service Up & Running In Eastbourne

Wednesday 13th July 2016

eastbourne buzz news - Eastbourne Borough Council

A new text service has been set up in Eastbourne to help us to remember to pay our council tax.

The new system will be activated if a payment isn’t received on the due date, where the council holds a mobile number or email address for that customer.   In most cases this will mean a text message will be issued prior to a paper reminder being sent through the post.

Councillor Alan Shuttleworth, Lead Cabinet Member for Revenues and Benefits, said, “The text message people receive will highlight that a payment is overdue and outline more convenient ways to make a payment, such as online, by phone or by direct debit.”

Anyone who signs up, could win £5,000 if they sign up to pay their council tax by direct debit before 5pm on 30 September 2016.  Eastbourne Borough Council signed up to a national campaign launched by Bacs Payment Schemes Limited (Bacs), the not-for-profit organisation behind Direct Debit in the UK.

For more information, click here.

Councillor Shuttleworth added, “Using text messages will help customers to avoid a costly debt recovery process and is good for reducing administrative costs that can otherwise be spent supporting the frontline services residents rely on.”

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